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A1C PHARMACY

EN

  • Home
  • DIY Therapy
  • Chatroom
  • Request Refills
  • Privacy Notice
  • 中文角
    • 愛心藥房傳播愛與健康.
  • Terms and Conditions

Privacy Policy

 

A1C PHARMACY

PRIVACY POLICY, NOTICE OF PRIVACY PRACTICES, AND SMS TERMS & CONDITIONS

Effective Date: June 18, 2026

OUR COMMITMENT TO YOUR PRIVACY

A1C Pharmacy is committed to protecting the privacy and security of your personal information and protected health information ("PHI"). This Privacy Policy and Notice of Privacy Practices explains how we collect, use, disclose, and safeguard information obtained through our pharmacy services, website, mobile communications, and patient interactions.

We comply with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

By using our services, visiting our website, or communicating with us, you acknowledge and agree to the practices described in this policy.

CONTACT INFORMATION

A1C Pharmacy

Phone: (702) 899-8097

Email: admin@a1cpharmacy.com

Website: www.a1cpharmacy.com

Privacy and Compliance Officer:

Email: admin@a1cpharmacy.com

Phone: (702) 899-8097

INFORMATION WE COLLECT

We may collect the following information:

Personal Information

  • Name
  • Address
  • Email address
  • Telephone number
  • Date of birth
  • Emergency contact information

Healthcare Information

  • Prescription information
  • Medication history
  • Insurance information
  • Prescriber information
  • Health conditions necessary for pharmacy services
  • Delivery information

Website Information

When visiting our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website usage statistics
  • Cookies and similar technologies

HOW WE USE YOUR INFORMATION

We may use your information to:

  • Fill and manage prescriptions
  • Process prescription refills
  • Coordinate medication deliveries
  • Verify insurance eligibility and benefits
  • Process payments
  • Communicate regarding pharmacy services
  • Provide medication-related updates
  • Respond to inquiries
  • Improve our services
  • Maintain regulatory compliance
  • Protect against fraud and unauthorized activity

HOW WE MAY DISCLOSE YOUR INFORMATION

We may disclose information as permitted or required by law for:

Treatment

To physicians, healthcare providers, hospitals, caregivers, and others involved in your care.

Payment

To insurance companies, Medicare, Medicaid, pharmacy benefit managers, and other entities involved in payment processing.

Healthcare Operations

For quality improvement, accreditation, auditing, compliance, training, and business operations.

Delivery Services

To facilitate medication delivery and shipment.

Legal Requirements

When required by federal, state, or local law.

Public Health Activities

For reporting required by public health authorities.

Law Enforcement and Court Orders

When legally required through subpoenas, court orders, warrants, or governmental requests.

Prevention of Serious Threats

To help prevent serious threats to health or safety.

MOBILE COMMUNICATIONS PRIVACY

IMPORTANT MOBILE PRIVACY DISCLOSURE

Mobile Opt-In, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We do not sell, rent, lease, or share mobile phone numbers collected for SMS communications with third parties for marketing purposes.

WEBSITE COOKIES AND ANALYTICS

Our website may use cookies and analytics technologies to improve user experience and website functionality.

These technologies may collect:

  • Browser information
  • Device information
  • Website usage data
  • Traffic analytics

You may disable cookies through your browser settings; however, some website features may not function properly.

HIPAA NOTICE OF PRIVACY PRACTICES

Uses and Disclosures of Protected Health Information

We may use and disclose your protected health information for:

Treatment

Providing and coordinating healthcare services.

Payment

Obtaining payment for pharmacy services.

Healthcare Operations

Administrative, operational, and quality improvement activities.

Appointment and Service Reminders

Communicating regarding prescriptions, refills, deliveries, and pharmacy services.

Individuals Involved in Your Care

Family members, caregivers, or others involved in your care when permitted by law.

Required by Law

When required by applicable federal, state, or local laws.

SPECIAL CIRCUMSTANCES

We may disclose information for:

  • Public health reporting
  • Health oversight activities
  • Government audits
  • Investigations
  • Court proceedings
  • Law enforcement purposes
  • Military activities
  • National security activities
  • Workers' compensation claims
  • Correctional institutions

YOUR HIPAA RIGHTS

You have the right to:

Access Your Information

Request copies of your health records.

Request Corrections

Request amendments to inaccurate information.

Request Restrictions

Request limits on certain disclosures.

Confidential Communications

Request communications through specific methods or locations.

Accounting of Disclosures

Request a list of certain disclosures made by A1C Pharmacy.

Receive a Paper Copy

Request a printed copy of this notice.

File a Complaint

File a privacy complaint without fear of retaliation.

To exercise any of these rights, contact:

Email: admin@a1cpharmacy.com

Phone: (702) 899-8097

SMS TERMS AND CONDITIONS

SMS Consent Communication

 

SMS Consent Communication:

The information that 702-710-2068 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you consent to receive text messages from A1C Pharmacy, you may receive messages regarding:

  • Account notifications

Example Message

"Hello from A1C Pharmacy. Your prescription refill is ready for processing. Reply STOP to opt out of SMS messages at any time."

Message Frequency

Message frequency may vary based on your pharmacy activity.

You may receive up to five (5) messages per week regarding:

  • Prescription status
  • Refill reminders
  • Medication deliveries
  • Account updates

Message and Data Rates

Standard message and data rates may apply depending on your wireless carrier and service plan.

Opt-In Methods


You may opt in to receive SMS messages from A1C Pharmacy in the following way:

  • Verbally, during a conversation

Opt-Out

You may opt out at any time by replying:

STOP

to any SMS message.

You may also contact us directly at:

Phone: (702) 899-8097

Email: admin@a1cpharmacy.com

Help

For assistance, reply:

HELP

or contact us:

Website: www.a1cpharmacy.com

Phone: (702) 899-8097

Email: admin@a1cpharmacy.com

Standard Messaging Disclosures

 

  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy [ Privacy Notice ] and Terms and Conditions [ Terms and Conditions ]

DATA SECURITY

A1C Pharmacy maintains administrative, technical, and physical safeguards designed to protect personal information and protected health information against unauthorized access, use, disclosure, alteration, or destruction.

CHANGES TO THIS POLICY

A1C Pharmacy reserves the right to update or modify this Privacy Policy, Notice of Privacy Practices, and SMS Terms and Conditions at any time. Updated versions will be posted on our website with a revised effective date.

QUESTIONS OR COMPLAINTS

For questions regarding this policy, privacy practices, or your rights, contact:

A1C Pharmacy Privacy and Compliance Officer

Phone: (702) 899-8097

Email: admin@a1cpharmacy.com

Website: www.a1cpharmacy.com

You may also file a complaint with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated. A1C Pharmacy will not retaliate against you for filing a complaint.

Copyright © 2018 A1C PHARMACY - All Rights Reserved.


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